Due to the nature of our products, all sales are final.
For health, safety, and hygiene reasons, we do not accept returns or exchanges on any products once they have been purchased. This includes herbal teas, herbal products, shampoos, oils, creams, and other personal care items.
Many of our products cannot be resold once they leave our facility, and we cannot guarantee that items have not been opened, used, or tampered with.
If an order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery and provide photos of the product and packaging so we can review the issue and assist accordingly.